Customer Service
From experience, we know that customers can have many questions when they make a reservation.
NewYork-Booking.com has created a comprehensive list of Frequently Asked Questions (Faq) to help you.
Please take some time to read it carefully.
If you would like to cancel or amend your booking you can do it directly online by using My Booking.
If you cannot find the information in our Frequently Asked Questions, we invite you to contact our team:
Contact us by email
Fill in this form to send us an email. Fields in bold are required.
Reservations by phone
A valid credit card is needed to make a reservation
USA & Canada: +1-86634751971
International: 00800-8026-8026
Free Phone Numbers
When calling this number to reserve a room, please refer to the following discount code: 324555 in order to ensure the lowest possible discount rate.
Customer Service by phone
Opening hours
Monday to Friday: 8:00 AM - 10:30 PM (CET)
Saturday and Sunday: 10:00 AM - 6:00 PM (CET)
USA & Canada: +1-86634751971
International: 00800-8026-8026
Free Phone Numbers
For your language type
1 – English, 2 – French, 3 – German, 4 – Spanish, 5 – Italian, 6 – Swedish, 7 – Norwegian, 8- Danish, 9 – Dutch